CREDIT CARD RECORD KEEPING
You should keep
your records for at least six years. Your account
bills are valuable tax records. The Internal Revenue
Service can go back as far as six years, sometimes
even further, in auditing your tax records. Just as
important, you need them if you have to do battle with
a card issuer or a merchant to protect your rights.
Keep old
statements and receipts
Once a month your credit card company sends you a
printed summary of the transactions on your account.
Neither bank card nor store card companies send you a
copy of the transaction slip you signed at the
merchant. You can make photocopies of the slips if you
need to.
Should you save
the copy you get from the merchant when you buy
something? Well, you should. But most people do not.
What you should do is save all of the little yellow
slips and compare them with your monthly statement.
That is what card companies will tell you to do and it
is a good idea.
For security and
for tax purposes you should save the statements, but
after comparing the charge slips to the charge on the
statements and verifying that the charges are correct,
you can rid of the slips.
Keep a log of
phone conversations
Any time you have a phone conversation with a card
company worker, be sure to note it in your log, kept
in the file for that credit card account. The log note
should include the date; who you talked with ,
including his or her title and phone number; and what
was said. If you do not wish to keep such notes, you
will never remember who said what to whom when.
Keep those
letter!
Besides keeping your credit card bills you should
also keep any letters the credit card company sends
you. These include notices such as "over credit limit
$2.35.; please remit $21.12 immediately," as well as
replies to letters you might send the company.
You must keep
copies of any letters you send to the company. And you
should not try resolve any serious problems without
sending them a letter.
It is okay to
call the credit card company for information. But for
any billing or other problems be sure to write. There
are two reasons for this.
1. The only sure
way to protect your legal rights is to write a letter.
A phone call will not do it, nor will ten phone calls.
2. If you have a problem with the company or with a
merchant you will have done what lawyers call building
a record.
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- Great Credit Card Offers, Inc.