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WHAT IS A STOP PAYMENT?

Stopping payment is an incredibly powerful weapon against rip-offs that you have as a credit card user. This weapon can save you lots of money and protect your consumer rights in many situations.

Have you ever been dissatisfied with something you paid for by credit card? Who hasn't? Would you like to get your money back even months after you paid the bill? Who wouldn't?

Keep in mind that stopping payment on your credit card is not like stopping payment on a check. It's much better from the consumer's point of view, because it's powerful and cheaper. Keep in mind that the stop-payment rights discussed here do not apply to debit cards. Your stop-payment right does apply to all credit card, be they store cards, American Express Cards, Visa Cards, MasterCards, or phone company credit cards.

What is supposed to happen after you give the credit card company a stop-payment notice? You have two kinds of stop-payment rights under the Federal Truth in Lending Act. I call them the good-faith stop and the sixty-day stop.

In the case of the good-faith stop, giving written notice to the 'in case of problems or disputes' address on your monthly bill should be the end of the matter. The credit card company should remove the charge from your account. The card company should not tell you it needs more information or that it is investigating the matter (though it probably will tell you that).

Your good-faith stop-payment right, except for possible limitations, is absolute. That is, it does not depend on any additional information given to or correspondence with the card company. There should be no hold put on your credit limit.

The matter should be left to you and the merchant to settle. Essentially, you should be in the same place you would be if you stopped a check because you were unhappy with something you had bought.


Credit Card Basics:
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- Credit Card Record Keeping
- Tracking Billing Errors
- What is a Billing Error?
- Fixing Billing Errors
- What is a Stop Payment?
- How to Prevent Identity Theft
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- Safeguarding Receipts

 


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